Terms and Conditions

1. Acceptance of Terms

a. By engaging the services of Rawsome Shots ("we," "us," or "our"), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Offered

a. Rawsome Shots provides professional photography services, specialising in weddings, sports and events photography.

b. We reserve the right to accept or decline client engagements based on availability, workload and alignment with our expertise. All decisions regarding job acceptance are made at our sole discretion and communicated promptly to the client.

c. Services are tailored to meet client needs and we offer flexible packages to accommodate different requirements.

3. Payment Terms

a. Clients will be invoiced for services either before or after the work is completed.

b. We reserve the right to request partial payment upfront. Any upfront payments will be agreed upon prior to commencing the services.

c. Payment methods and deadlines will be outlined in the invoice sent to the client.

4. Liability

a. While we take every reasonable precaution to ensure the safety of our clients during photography sessions, accidents or injuries may occur. Clients acknowledge that Rawsome Shots is not responsible for any injuries, damages, or losses that may arise during the course of our services.

b. Clients are responsible for their own safety at all times during photography sessions.

c. Rawsome Shots is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

5. Use of Images

a. Photos taken by Rawsome Shots may feature individuals, including members of the public. We seek permission where possible before publishing these images on our website or other promotional platforms.

b. Some photos on the website featuring Rawsome Shots’ photographer, Marcus, were taken by other photographers. These images are displayed to promote our services, and their use does not imply ownership by Rawsome Shots.

6. Client Responsibilities

a. Clients must provide accurate and timely information about their photography requirements, including dates, locations and any specific requests.

b. It is the client’s responsibility to ensure all necessary permissions are obtained for photography at specific locations or events.

7. Refund Policy

a. Due to the bespoke nature of our photography services, refunds will only be considered in exceptional circumstances. Clients are encouraged to discuss any concerns before and during service delivery.

8. Governing Law

a. These terms and conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved under Australian law.

9. Changes to Terms

a. Rawsome Shots reserves the right to update these terms and conditions at any time. Updates will be effective upon posting on our website.

10. Contact Information

a. If you have any questions or concerns about these terms and conditions, please contact marcus@rawsomeshots.com.